How Do I Add Licenses?

If you already use a paid license contract and need additional licenses during the term of the contract, e.g. because of new employees, the cloud owner, as a contract partner, can book them easily ("Upgrade").

Login to the cloud management

As the cloud owner, log into https://cloud.factro.com and click on the cloud name in the upper left corner. Then click on “Cloud management”.

How to get to the cloud management

Now you will have an overview of all your clouds. Click on “Nutzeranzahl ändern” (“Change number of users”) within the tile of the cloud, you want to buy and add additional licenses.

Increase in the number of licenses

The section "Vertrag anpassen" ("Customize contract") will then appear. There you will find the item "Benutzeranzahl anpassen" ("Adjust number of users"). Then select the desired new total number of licensed users using the "+" button or by entering a number directly in the field. You can see the resulting new amount according to the billing method of the main contract at the bottom right. Finally, click on "Jetzt buchen" ("Book now").

You will then be shown an overview of your upgrade and you can confirm the upgrade by clicking on "Jetzt kostenpflichtig buchen" ("Confirm booking").

The purchase will then be completed, and your cloud will be equipped with the additional licenses. The invoice will be sent to the email address you provided. You will be billed on a daily basis proportionally to the term of the main contract.

You can then click on "Zurück zur Cloud" ("Return to the cloud") and use the new free licenses in the user administration to invite new users or upgrade an existing guest user to a higher permission group.